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Upgrading computers cause interruption to education and classes

Maintaining campus IT is so important: Students often visit a college or university first on its website. Professors use technology to share educational materials and connect with other educators. Schools use online databases to collect information about their students. And, students use the internet to research, register for classes, and pay for their education.

Up to date IT products and services can reduce operating costs, McQuinn said, because technology can replace human tasks, like recordkeeping, document preparation and standard funding requests

One of the major problems that we see here is that different institutions are treating IT as a cost center rather than a strategic investment that can pay off, to both students and their administrative body in terms of efficiency, in terms of better learning environments, and definitely in terms of security.


As the name would suggest, PC as a Service is like a subscription service that covers the entire lifecycle of your computer equipment by adding hardware, software, servicing, and financing into monthly payments.

These packages will include laptops, monitors, docking stations and infrastructure devices such as switches, routers, servers and storage equipment. It can also include cloud data storage services.

Services can vary between vendors, including configuration and help desk support to asset management and data backup and recovery. However, your contract should at least include business IT Support so you’ll have somewhere to turn if you need any help or experience any unexpected technical issues.

How much control you maintain will depend on the contract between you and the vendor. This can range from a hybrid approach where your internal IT team manages some aspects of the device deployment to a managed arrangement where the vendor controls every aspect.

Whatever provider you use and no matter the plan you choose, PCaaS will be made up of five fundamental pillars:

1. Devices and software.

2. Configuration services. Including imaging, tagging, software packaging.

3. Remote management services focus mainly on break/fix types of issues. It can also directly manage devices, security and network configuration settings.

4. Asset recovery involves switching retired machines for new devices and data wipe of retired equipment.

5. Fixed financing ensures the above elements are combined under a single per-month subscription charge.

PCaas vs Lease

A frequently asked question on the PCaaS is, “Isn’t this just a lease?”

The simple answer is, “No, it is not.”

Financially, this model has more in common with a rental agreement with services attached because you never actually hold the title to the hardware. Instead, you discontinue the service or renew at the end of the contract, generating an automatic refresh.

PCaaS is different from leasing because the package typically includes IT services bundled with the hardware, which will drive significant cost savings for the company over buying each separately. Firms with existing IT departments sometimes choose PCaaS to lessen the burden of PC management or free up staff to focus on other critical IT initiatives. Employees (and PC vendors) like the idea of PCaaS because contracts typically lead to more frequent PC refreshes.

Who is it for?

Organizations that lease their cars often do so because they’re comfortable with the idea of always having a monthly payment. They like the idea of getting new vehicles every few years. They also appreciate the fact that service is often part of the negotiated fee.

These are the types of businesses that would likely embrace the idea of PCaaS. A company that is willing to pay a monthly fee, in perpetuity, to have a PC with the cost of service updates, tech support, and even repairs factored into the monthly charge. Best of all, after a certain period, they turn it in for a brand new one without having to front a big lump sum payment.